Our business is about technology, yes. But it’s also about operations and customer relationships.
– Michael Dell
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- It’s through curiosity and looking at opportunities in new ways that we’ve always mapped our path at Dell. There’s always an opportunity to make a difference. – Michael Dell
- It’s through curiosity and looking at opportunities in new ways that we’ve always mapped our path at Dell. There’s always an opportunity to make a difference. – Michael Dell
- In customer service, meeting customer’s expectation is basic; exceeding customer’s expectation is best. – Elise Loh
- There are a lot of things that go into creating success. I don’t like to do just the things I like to do. I like to do things that cause the company to succeed. I don’t spend a lot of time doing my favorite activities. – Michael Dell
- Real entrepreneurs have what I call the three Ps (and, trust me, none of them stands for ‘permission’). Real entrepreneurs have a ‘passion’ for what they’re doing, a ‘problem’ that needs to be solved, and a ‘purpose’ that drives them forward. – Michael Dell
- If employees need to stay late in order to curry favor with the boss, what motivation do they have to get work done during normal business hours? After all, they can put in the requisite ‘face time’ whether they are surfing the Internet or analyzing customer data. – Robert Pozen
- “Through the years I had quit on everything that ever mattered: college, going for promotions, relationships – at least the relationships that demanded any work.”
- The relationships we have with the world are largely determined by the relationships we have with ourselves. – Greg Anderson
- A 2001 survey of business owners with MBAs conducted by the Rochester Institute of Technology found that money was the primary motivator for only 29% of women, versus 76% of men. Women prioritized flexibility, fulfillment, autonomy and safety. – Warren Farrell
- I’m a great believer in new technology and I think new technology is very scary for newspaper companies. – James Packer